Support

At OCTUM, what matters is first-class support and competent care for our customers – especially after they start using our inspection systems. We don’t leave you on your own!

Our promise to you: Within 24 hours you will receive a reply from us to any query, so that you always feel well looked after and supported. Our team of experts is equipped with in-depth expertise and brings a passion for technology and customer care that aims not just to resolve problems but also to proactively offer advice and support.

In addition, we value clear and empathetic communication, to ensure that your needs and interests are fully understood and addressed. With the option of fast remote access to your systems, we can offer efficient and prompt solutions. This way, potential downtimes are kept to a minimum. At OCTUM, our ultimate goal is not just to meet your expectations, but to inspire you with our expert support and our passion for what we do.